Dementia Care Home

Sutton Manor care home

Priestsic Road, Sutton-in-ashfield, Nottinghamshire, NG17 2AH

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds45
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2019-03-16

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-03-16

  • Is this home safe?

    Good
    The Safe domain was rated Good at the January 2019 inspection. This domain covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. No specific detail about staffing ratios, night cover, or falls management is included in the published summary. The home listed dementia as a specialism, which makes adequate staffing particularly important. The published text does not record any concerns in this area.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the January 2019 inspection. This domain covers training, care planning, access to healthcare professionals, and food. Dementia is listed as a specialism, which implies staff should have specific training in this area. No detail about dementia training content, care plan quality, GP access frequency, or food choice is included in the published summary. The published text records no concerns in this domain.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the January 2019 inspection. This domain covers staff warmth, dignity, respect, and whether care is given in a way that promotes independence. No specific inspector observations, such as staff using preferred names, knocking before entering rooms, or taking an unhurried approach, are included in the published summary. No resident or family quotes are recorded in the publicly available text. The published findings record no concerns in this area.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the January 2019 inspection. This domain covers whether the home offers meaningful activities, responds to individual preferences, and has good processes for end-of-life care. Dementia is listed as a specialism, making tailored individual engagement particularly relevant. No specific activity examples, descriptions of the programme, or end-of-life planning detail are included in the published summary. The published findings record no concerns in this domain.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-Led domain was rated Good at the January 2019 inspection. The registered manager is named as Mrs Karen Drury, and the nominated individual is Mrs Claire Louise Sharpe. The home is run by Ashmere Nottinghamshire Limited. No specific detail about management visibility, staff culture, governance systems, or how the home handles complaints is included in the published summary. The published findings record no concerns in this domain.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home supports people with sensory impairments and physical disabilities, alongside those living with dementia. They care for adults both under and over 65, creating an environment that works for different generations and mobility needs. For residents with dementia, the team understands how important familiar routines and gentle support can be. They work to maintain each person's sense of identity while providing the specialised care that dementia requires. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Sutton Manor received a Good rating across all five inspection domains in January 2019, which is a positive baseline. However, the published inspection text contains very little specific detail, so scores reflect the rating rather than observed evidence, and several areas require you to ask directly on a visit.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Sutton Manor, on Priestsic Road in Sutton-in-Ashfield, was rated Good across all five inspection domains following an inspection in January 2019. The home supports up to 45 people and lists dementia, physical disabilities, and sensory impairment as specialisms. All domains, covering safety, effectiveness, caring, responsiveness, and leadership, received a Good rating, which places the home in a broadly positive category. The main uncertainty here is that the published inspection summary contains very little specific detail. There are no inspector observations, resident quotes, or family testimonies recorded in the publicly available text, which makes it impossible to assess the quality of day-to-day life beyond the headline rating. This inspection also took place in early 2019, making it over six years old at the time of this review. Standards, staffing, and management may have changed significantly since then. On your visit, ask to speak to the registered manager, request sight of a recent inspection or quality audit, and spend time observing how staff interact with residents in shared spaces before making a decision.

The three questions to ask when you visit

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In Their Own Words

How Sutton Manor care home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Sutton Manor care home says about itself

Specialist care across generations in Sutton-in-Ashfield

Residential home in Sutton-in-ashfield: True Peace of Mind

Finding the right care home means looking beyond first impressions to understand what daily life really feels like. Sutton Manor in Sutton-in-Ashfield provides residential care for people with varying needs, from younger adults with physical disabilities to those living with dementia. The team here works with residents across different age groups and care requirements.

Care & specialisms

Who they care for

    The home supports people with sensory impairments and physical disabilities, alongside those living with dementia. They care for adults both under and over 65, creating an environment that works for different generations and mobility needs.

    How they describe their dementia care

    For residents with dementia, the team understands how important familiar routines and gentle support can be. They work to maintain each person's sense of identity while providing the specialised care that dementia requires.

    “Getting a true picture of any care home takes time and careful consideration. Visiting in person helps you see how the team works and whether it feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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